Erie Community College, State University of New York

CITS Help Desk

To help resolve technical problems, the College Information Technology Services department maintains a technology Help Desk. Students, faculty, and staff are encouraged to contact the CITS Help Desk for general computing questions, computer labs, office technical problems and/or network emergencies. The Help Desk is available on the web at https://helpdesk.ecc.edu or call (716) 851-1835 during normal business hours. The Help Desk Web site offers documentation, CITS alerts, a knowledge base and the ability to open up a work-order for technical problems.