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Quality Management Systems

Quality Management Systems encourage organizations to analyze customer requirements, define processes that contribute to the achievement of a product that is acceptable to the customer and keep these processes under control. An organization's effectiveness and efficiency in achieving its quality objectives are realized by identifying, understanding and managing all interrelated processes as a system.

Our Quality Management Programs are designed to:

  • Identify and eliminate costly waste throughout your organization
  • Develop quality systems that support improved customer satisfaction
  • Provide training and continuous improvement methods that involve and empower employees to improve their processes
  • Institute training that develops a cross-trained workforce, enabling increased operational flexibility
  • Supply our clients with instructors with real world experience that is relevant to their learning

Quality Management Systems Course Offerings

Lean Management System
Lean Office
Lean Six Sigma Certification - White, Green, or Black Belt
ISO 9001 Certification
ISO Internal Auditing
Statistical Process Control (SPC)
Project Management
OJT Excellence - Creating Job Training Aids
OJT Excellence - Job Analysis and Learning Plans
OJT Excellence - Delivering Effective On-the-Job Training
OJT Excellence - Creating a "World Class" New Hire Orientation Program

For more information or to speak to an ECC Corporate Training Specialist, call 716-851-1805.


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