Are you ready?

Before committing to enroll in an online learning course, the student should be aware that this is a different kind of learning. You should ask yourself a few questions before registering.

  • Am I self-motivated and can I work independently?
  • Can I stick to a schedule of tasks?
  • Do I have good reading skills?
  • Do I have access to a computer and possess basic computer skills to navigate the Internet?

Review the Online Student Checklist to better prepare yourself for success in your Online course.

New to Blackboard?
Devices, Hardware and Operating Systems requirements
Recommended Software Applications and Browsers
Minimum computer skills required
Online Class Complaint Resolution



New to Blackboard?

If you have never used Blackboard, you may want to spend some time going through our Blackboard Student Orientation.

The Blackboard App

The Blackboard app is designed especially for students to view content and participate in courses. The current version of the app is available on iOS and Android mobile devices.

The Blackboard App allows you to access your online course materials in Blackboard using a mobile or tablet device. Many IOS and Android devices are compatible.

The Blackboard App compliments your Blackboard experience by allowing you to view content such as announcements, discussions, grades, blogs, journals, and some media content. It is not designed for uploading or editing content. Be sure to use a computer or laptop when taking tests and submitting assignments.



Devices, Hardware and Operating Systems requirements:

  • PC running Windows 8 or newer
  • Mac running OS 10.13 or newer
  • 256MB RAM (memory), 512MB or more recommended
  • 500MB of free disk space
  • Display set to 1024 x 768 or higher resolution
  • Internet connection, high speed or DSL recommended
    • Chromebooks are not completely compatible with all Blackboard features. Features requiring NPAPI plug-ins are not supported.
    • Hand-held devices, such as iPads and Smartphones, are not recommended.



Recommended Software Applications and Browsers:

  • Apple Safari version 12+
  • Mozilla Firefox version 57+
  • Google Chrome version 63+
  • Java JRE 7
  • Internet Explorer is not supported

For more information on browser compatibility, visit Blackboard Help. We recommend users download an alternate browser, as some browsers may not be compatible with all content. From our experience, Mozilla Firefox and Google Chrome browsers have the best compatibility with Blackboard.

Required Browser Settings

  • Allow pop-up windows from all ecc.edu sites
  • Allow cookies from all ecc.edu sites
  • Javascript enabled
  • Java Runtime Environment installed
  • Clearing the history and cache on your browser fixes some temporary issues.



Minimum computer skills required

  • Ability to download and install files from the Internet
  • Ability to create, save and upload documents
  • Knowledge of navigating the Internet
  • Proficient in use of search engines for research
  • Ability to send and receive e-mails with attachments
  • Able to copy files from a flash drive or the Internet to a specific directory on the hard drive
  • Word processing skills such as: how to create files, open files, save files, print files, and edit documents



Online Class Complaint Resolution

Academic Grievance Process

Students can resolve grievances of academic decisions by following the process outlined in the Student Grievance of Academic Decision Policy.
If you completed the steps listed above, and none of them offer you the outcome you are looking for, you can contact the New York State Department of Education. The Office of College and University Evaluation handles only those complaints that concern educational programs or practices of degree-granting institutions that are subject to the Regulations of the Commissioner of Education, with the exceptions noted below.

  • The Office does not handle anonymous complaints.
  • The Office does not intervene in matters concerning an individual's grades or examination results, as these are the prerogative of the college's faculty.
  • The Office does not handle complaints concerning actions that occurred more than five years ago.
  • The Office does not intervene in matters that are or have been in litigation.

NY State Department of Education: Filing a Complaint About a College or University 

Consumer and Legal Information

SUNY Erie Consumer & Legal Information 
SUNY Erie College Policies

Frequently Asked Questions

How does SUNY Erie ensure the accuracy of its job placement data?

The Career Services office at SUNY Erie follows NACE standards and best practices for our Survey of Graduates data collection process. 
Approximately six months after graduation, we send all graduates a link to our online "Baseline" survey, using the email addresses the college has on file. Graduates must input their Student ID when completing the survey online. If graduates do not respond to the survey links, we attempt to contact them by phone, using the phone number the college has on file. IRAAP pulls a report from the National Student Clearing house providing us with transfer data, so if we are unable to reach the graduate, we can use that information too. Occasionally, an academic department has placement or transfer data to provide us as well.

How much does it cost to attend SUNY Erie?

Visit the Tuition & Fees page for a complete list of tuition and fees.

What are the admission requirements for SUNY Erie and are there additional requirements for specific programs?

Visit How to Apply for admission requirements. Some programs have higher admission requirements than others. Visit Find Your Program for additional program requirements.

How is SUNY Erie accredited and are there any additional accrediting agencies for specific programs?

SUNY Erie is accredited through Middle States Commission on Higher Education (MSCCHE). Information on the college’s accreditation can be found on the Middle States Commission on Higher Education website.

Some programs have additional specialized Accrediting Agencies. Visit Consumer & Legal Information for more information about these programs.

How does SUNY Erie ensure course work meets any relevant Professional Licensing requirements or the requirements of specialized Accrediting Agencies?

Programs with specialized Accrediting Agencies are regularly reviewed by their Accrediting Agency to ensure our programs and courses meet the standards of the agency

Will my course work transfer to another institution?

Online classes at SUNY Erie transfer the same as the same face to face class. Transfer credit is determined by the accepting institution. SUNY Erie has Articulation Agreements with multiple colleges and universities. View the complete list.

View the SUNY Transfer Policy.

Course Equivalencies for several schools within the SUNY system can be found on the SUNY website.

Are online programs consistent with practices expected by institutional accreditors?

SUNY Erie is approved to offer programs in the Distance Education format by MSCHE. All online programs are approved by New York State Education Department (NYSED). SUNY Erie’s approved Programs at a Distance at the following links:
City Campus
North Campus
South Campus

Online Programs are consistent with the face-to-face program of the same name. The courses are taught by the same faculty that teach face-to-face classes at SUNY Erie.

Online courses have the same outcomes and will transfer the same as the face-to-face sections of the same class.