Workforce Development

Workforce Development provides customized non-credit professional development training to local businesses, individual community residents and local government employees.

For more than 20 years, Workforce Development has complemented SUNY Erie’s academic mission and has positioned itself as the workforce development leader in Western New York.

Workforce Development’s four divisions: Community Education, Corporate Training, Driving Programs and the SUNY Erie One Stop Career Center have created an innovative entrepreneurial workforce team that assists local businesses in remaining globally competitive in a growing technologically and knowledge driven economy.

One Stop Career Center

The reason for Workforce Development’s success is largely attributed to the development of partnerships, strategic alliances with the community and collaborative relationships working with the local, regional and federal governments. Courses are customized short-term training programs which meet business and industries training needs. These non-credit professional development or lifestyle training programs are offered onsite or on one of our three campuses.

Courses Offered

 

The Cisco Networking Academy Program trains students to design, build, and maintain local- and wide-area networks, and to provide PC software and hardware support. Students will be prepared for networking, PC support, and IT related jobs in the public and private sectors, and for higher education in information technology, telecommunications, engineering, computer science, and other related fields.

Most classes are held one evening per week and are designed to work around a busy schedule. Students earn college credit and are prepared for Cisco and CompTIA certification exams like CCNA, CCNA Security, and A+. Tuition is charged by the credit hour and is very affordable at just over $800 per course. Industry standard certifications include CompTIA A+ and Network+, Cisco CCENT and CCNA and Cisco CCNA Security.

Contact Information:
Linda Donalson
South Campus, Building 4, Room 5112
donalson@ecc.edu, (716) 270-2669


Through the Introduction to Computer Science option, the Oracle Academy offers students the opportunity to learn technology and business skills required for 21st century careers. Oracle designed this program so that it is relevant, accessible and as easy as possible for schools to implement. All of this allows schools to deliver quality technology courses, making a difference in the future of students around the world.

Oracle Academy offers project-based, hands on curriculum that gives students real world experiences; an online programming environment - no software downloads necessary; and certification opportunities such as Oracle Certified Associate and SQL Certified Expert.

Courses Offered (these courses can also be used towards an Information Technology AAS degree)

  • DA160 - Oracle Programming I (3 credit hours)
    The study of database design and conceptual modeling accomplished by analyzing various business scenarios and creating a data model, a conceptual representation of an organization's information. By analyzing the detailed data requirements of each operating unit and creating conceptual models, students learn how large, complex and dynamic organizations operate. Assignments and projects will be completed using the Oracle Corporation's database software system.
  • DA161 - Oracle Programming II (3 credit hours)
    Physical implementation of conceptual database designs that were generated during the database design and modeling phase of relational database development will be addressed in this course. Physical database creation will be accomplished by using SQL, the industry-standard database programming language and implemented using the Oracle Corporation's relational database software.

  • DA262 - Oracle PL/SQL Programming I (3 credit hours)
    PL/SQL, Oracle Corporation's procedural language extension to SQL will be introduced in this course. Students will learn procedural logic constructs such as variables, constants, conditional statements and iterative controls. Students will explore some of the limitations of SQL and learn why PL/SQL is needed. PL/SQL key words and definitions and appropriate usages are introduced. Students also learn about the PL/SQL block structure, the basic unit in PL/SQL. Oracle Application Express, a browser based development environment will be used for coding PL/SQL blocks.
  • DA263 - Oracle PL/SQL Programming II (3 credit hours)
    The mastery of PL/SQL, a procedural language extension to SQL will be continued in this course. Students will learn more advanced PL/SQL concepts such as PL/SQL packages, dynamic SQL, database triggers used to execute code automatically, advanced data types such as user-defined record types, and multi-media file types and how to manage object dependencies. Oracle Application Express, a browser based development environment will be used for coding PL/SQL blocks.

  • DA151 – Oracle Java Fundamentals (3 credit hours)
    This course engages students with little or no programming experience to create Java programs. Participants are introduced to object-oriented programming concepts, terminology, and syntax, and the steps required to create basic Java programs using the Alice, Greenfoot, and Eclipse interactive development environments. Hand-on practices figure prominently throughout this course so students can experience firsthand the power of computer programming.

  • DA251 – Oracle Java Programming (3 credit hours)
    This course builds on the skills students gained in Java Fundamentals and helps them advance their Java programming skills using the Java SE7, the latest release of Java. Participants are introduced to the core application programming interfaces used to design object-oriented applications with Java. Hand-on practices and projects figure prominently throughout this course.

Contact Information:
Linda Donalson
South Campus, Building 4, Room 5112
donalson@ecc.edu, (716) 270-2669


These classes are designed for refrigeration engineers, technicians, and maintenance personnel from the food processing, meat packing, refrigerated warehousing, petro chemical, and pharmaceutical industries. Students will become skilled at the operation service and maintenance of industrial refrigeration equipment. Special emphasis is placed on ammonia refrigeration system operation and safety. Classes are held in our new up-to-date facilities located at the SUNY Erie North Campus 300 wing of Bretschger Hall.

Courses:

Complete courses in short-term one-week training sessions or in five consecutive Saturdays.

Industrial Refrigeration I (ME 120)
Topics include: Basic refrigeration theory and the refrigeration cycle, physical properties of various refrigerants, refrigerant performance tables, compressor types, compressor operation and maintenance, lubrication, evaporators, condensers, high pressure receivers, purging non-condensable gases from the refrigeration system and ammonia refrigeration plant safety.

Industrial Refrigeration II (ME 121)
Topics include: liquid feed to evaporators and vessels, direct expansion evaporators, gravity flooded evaporators, pumped and pressure driven liquid recirculation systems, secondary refrigerant systems, heat exchangers, pressure enthalpy diagrams, two-stage refrigeration systems, use of pressure regulating valves and VFDs, and defrost systems.

Tuition Cost:

$1,163.00* (per course)
*Tuition costs are subject to change.

Tuition discounts are available to Erie County residents. Applicants who reside in New York State, but outside of Erie County, may also be eligible for the tuition discounts following submission of an Out of County Residence Application to your residing county hall.

RETA Testing:

RETA Certification testing is an available testing service offering proctored computer-based tests. Only the CIRO and the CARO tests are offered at this time.

For more information, visit www.reta.com.
Hours of Operation: Call (716) 851-1930, to schedule your certification test.


The target population for corporate training includes small, medium and large manufacturing, healthcare, retail and service businesses located in Erie County and Western New York. Whether it is a single course or an extensive training program for a small or large company, SUNY Erie's offerings include but are not limited to:

  • Free training assessments
  • Customized courses to meet unique needs
  • Flexible scheduling of courses
  • State-of-the-art training labs
  • Interactive, quality training from industry experts and our faculty
  • Productivity enhancement training
  • Greater efficiency, cost savings and profitability as a result of training
  • Grant resource information and assistance
  • Reasonable costs

Our training is customized to meet the needs of associates at every level of the organization.

For information on our programs, call 716-851-1805.


SUNY Erie's Corporate Training Department offers industrial companies Apprenticeship and Skilled Trades programs that are geared to both entry-level workers and veteran skilled-trades personnel. Training content, both on the job and in the classroom, is defined and dictated by the needs of the organization. 

The length of the training is determined by the specific occupation within the industry. We provide a variety of apprenticeship/skilled trades training programs to area industrial companies for many different occupations, including: Electrical Maintenance, Machine Repair, Machinist, and Millwright.

A SUNY Erie Apprenticeship Program upgrades the skills of employees with industry-specific training and hands-on experience. These apprenticeship programs are customized to the needs of the sponsoring company. In addition to the core courses, companies participating will be able to select courses that meet their apprenticeship requirements.


Whether you are a small or large organization, we can help find the solutions your company needs to manage your computer data. 

If you want to keep track of your finances, we can help with computerized accounting software training.
Are you looking for more traffic to your website and your business? We can help train your professionals in Graphic Design, or Webpage Design. Do you want more proficiency utilizing Microsoft Office programs? Are you updating your programs? Our training can help your company gain proficiency utilizing the latest Microsoft Office programs.

Computers and Information Technology course offerings include: Graphic Design, Microsoft Office Suite, Peachtree Accounting, QuickBooks Accounting, Webpage Design and Development.


Ever-increasing improvements in technology and frequent employee turnover means your workers need to re-tool their skill sets frequently. SUNY Erie can supply cost-effective, customized training solutions to increase your employees' technical skills development, resulting in a highly skilled, efficient and dedicated workforce.

Success in skilled trades technical training begins with the fundamentals, therefore, we offer courses in shop math, blueprint reading, GD&T, metrology, communication skills, quality principles and much more. SUNY Erie has a machine lab available for customized courses in basic and advanced machining, CNC and PLC, as well as training in preventive maintenance strategies.

Manufacturing / Technical Skills course offerings include AutoCAD, Basic and Advanced Electricity, Blueprint Reading, Brazing and Soldering, Computer Numerical Control (CNC), Geometric Dimensioning and Tolerancing (GD&T), Hydraulics, Industrial Refrigeration, Machine Tool Technology, Mastercam, Pneumatics, Programmable Logic Controller (PLC), Shop Math, and Welding.


Our training will give your employees the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an effective leader and team member.
Whether you are a small or large organization, we can help find the solutions your employees need.

Professional Development Course offerings include Attitude in the Workplace, Business Writing, Communication, Conflict Resolution, Customer Service, Dealing with Difficult People, Decision Making and Creative Problem Solving, Diversity in the Workplace, Effective Performance Appraisals, Ethics and Values, Executive Management, Human Motivation, Leadership in the Workplace, Managing Organizational Change, Negotiating Strategies, Organization and Time Management, Personality Profile, Sales and Marketing, Stress Management, Supervisory Skills, and Team Building.


Quality Management Systems encourage organizations to analyze customer requirements, define processes that contribute to the achievement of a product that is acceptable to the customer and keep these processes under control. An organization's effectiveness and efficiency in achieving its quality objectives are realized by identifying, understanding and managing all interrelated processes as a system.

Our Quality Management Programs are designed to:

  • Identify and eliminate costly waste throughout your organization
  • Develop quality systems that support improved customer satisfaction
  • Provide training and continuous improvement methods that involve and empower employees to improve their processes
  • Institute training that develops a cross-trained workforce, enabling increased operational flexibility
  • Supply our clients with instructors with real world experience that is relevant to their learning

Quality Management Systems course offerings include Lean Management System, Lean Office, Lean Six Sigma Certification - White, Green, or Black Belt, ISO 9001 Certification, ISO Internal Auditing Statistical Process Control (SPC), Project Management, OJT Excellence - Creating Job Training Aids, OJT Excellence - Job Analysis and Learning Plans, OJT Excellence - Delivering Effective On-the-Job Training, and OJT Excellence - Creating a "World Class" New Hire Orientation Program.


Whether you are a small or large organization, we can help find effective training solutions your company needs to keep your workers safe and health risks low:

  • Not only is maintaining a safe and healthy work environment a big issue, it's the law!
  • Realize "bottom line" savings through reduced compensation costs as a result of SUNY Erie's Safety Training programs
  • Whether they're entry level workers, seasoned veterans, supervisors or plant managers, employees need to follow common safety standards, follow compliance procedures, and minimize injury risks.
  • Workers from all disciplines - manufacturing, construction, healthcare, office, etc. - can benefit from this training.
  • Ask us about safety grant funding opportunities that can cover the cost of your health and safety training needs!

Safety & Environmental Health course offerings: Asbestos Awareness, Back Injury Prevention, Bloodborne Pathogens, Cardiopulmonary Resuscitation (CPR), Certified First Responder, Confined Space, Electrical Safety, Emergency Evacuation – Preparedness, Emergency Response, Ergonomics, Excavation, Fall Protection, Fire Safety/Evacuation, First Aid, Food Process Safety Management (PSM), Forklift Safety, General Safety, Hazard Communication, HAZWOPER, Hearing Conservation, Heat - Cold Stress, Job Stress, Lead Awareness, Lockout – Tagout, Machine Guarding, National Electric Code, NFPA 70E (Arc Flash), Noise and Vibration, OSHA 10 Hour Outreach Course (Construction), OSHA 10 Hour Outreach Course (General Industry), OSHA 30 Hour Outreach Course (Construction), OSHA 30 Hour Outreach Course (General Industry), Patient Transfer, Personal Protective Equipment (PPE), Power and Hand Tools
Repetitive Motion, Respiratory Protection, Safe Quality Food (SQF), Safety and Health Committee, Sharps Safety, Slips, Trips and Falls, Welding Safety, Workplace Violence, and Workzone Safety.